Crisis Lines

Whether you decide to call in to speak to a counsellor by dialing 1-800-668-6868 (EN and FR) or text CONNECT (EN) or MIEUX (FR) to 686868 to be connected to a trained crisis responder for support, kids help phone is a great bilingual resource available across Canada 24/7/365. In addition, this service also provides referrals, live chats (messaging platform) with counsellors from 7 pm to midnight ET, informative articles regarding a whole spectrum of topics including bullying, substance abuse, sexual identity and more.  Lastly, check out their Resources Around Me feature which allows individuals to search for resources in their community such as counselling, therapy, sexual health, housing, legal and job support. This service prioritizes individuals who are aged 5-25 years of age but will serve members of any age group.

This helpline is for indigenous peoples and can be reached by dialing 1-855-242-3310.

Offers free counselling to Indigenous women, by Indigenous women, 24/7. Services offered in 14+ different languages, including English, French, and Mohawk. Reach out through talk or text [1-855-554-HEAL(4325)], or the online-chat. A crisis line is also available: Toll-free (1-888-200-9997) and Thunder Bay-specific (1-807-346-4357).

Offers peer support for youth 26 and younger. Can be reached by dialing 1-800-268-9688.

They offer a 24/7/365 crisis response line reachable at 1-807-346-8282 which also provides referrals and service linkages to other community services.  Additionally, they offer a crisis mobile unit and crisis support residence as well as educational training and the ASIST workshop (not free of charge) which emphasizes suicide first-aid. It provides information on how to help a person at risk stay safe and seek further help. There are also court division services available to anyone over 13 who finds themselves involved in the court system due to a mental health crisis and the First Place offers treatment for individuals who are experiencing a first episode of psychosis and are aged 14-35.

For students in post-secondary, this service provides free, confidential 24/7/365 support in the form of professional counselling as well as information and referrals for mental health and addictions. To reach out, dial 1-866-925-5454 or text GOOD2TALKON to 686868.   

This service can be utilized for those seeking crisis support through call, text or chat (currently chat support is unavailable). In addition, they have many resources listed on their website specifically geared towards managing mental health during COVID-19 and for those part of marginalized communities. To connect with a crisis responder, call toll free 1-833-456-4566, 24/7/365, or send a text to 45645 (available from 4 pm to 12 am ET) - standard text messaging rates apply.

ConnexOntario is a service that offers basic education regarding gambling, drugs, alcohol and mental health problems. Moreover, they provide support and strategies for individuals to meet their goals as well as provide contact information regarding services that provide support for mental health and addictions. They can be reached by calling them at 1-866-531-2600  or by utilizing the chat feature on their website. 

CAMH offers many things. First and foremost, they have a ton of information surrounding the topics of mental health, mental illness and substance abuse as well as a list of tips regarding handling mental health during COVID-19 on their website. This service also provides assessments, brief interventions, outpatient and inpatient programs, family support and an array of clinical care services. Furthermore, they also have a guide for business leaders regarding mental health in the workplace that was formed from research-informed recommendations from Canada’s foremost mental health hospital and global leader in mental health research (available online). 

This Canadian charity is all about youth mental health education, awareness and advocacy. They empower and equip youth with the tools necessary to accomplish these goals. Whether it is attending a Jack.org summit or partaking in one of their Jack talks, there is so much that we can take away. In terms of advocacy, youth from all over Canada can work with Jack.org to create chapters, local summits and host talks in their community all with the support and guidance of Jack.org coordinators.  

Offers one-on-one counselling as well as group session on the following topics; stress, trauma, abuse, divorce, career changes and parental/teen conflict among others. This service has a fee proportional to each individual family's income. They can be reached by calling 1-807-345-7323. 

They provide counselling, psychotherapy, education, and support services. They aim to help people make positive changes in their lives and help address personal, family, and work life issues. They also provide financial counselling and allow for a custom employement assistance program to be put in place for organizations. They can be reached by calling toll free at 1-888-204-2221 or at 1-807-684-1880.

They offer many services and programs. This includes providing access to psychiatry services in partnership with St. Joseph's Care Group. There is also a program available for male survivors of sexual assault. Other services such as one-on-one counselling, peer support and workshops relate to issues with anxiety, depression, trauma and relationships. They can be reached by calling toll free at 1-866-357-5454 or at 1-807-622-8235.

This organization supports the community with a variety of services relating to addiction and mental health, spiritual care among others. In this regard, they cover eating disorders, withdrawal management programs, supportive housing and the psychiatric consultation clinic in addition to others. 

Kelly's provides online, telephone and in-person counselling with social workers and/or psychotherapists which assess and treat individuals, couples and families. Additionally, they offer cognitive behavioural and EMDR therapy as well as seminars and workshops to help raise awareness and engage the community in productive discussions and mental health education. Furthermore, Kelly's offers group support and debriefing services which aim to raise awareness of the emotional impact of stressful situations, aid team cohesiveness and teach coping skills. Topics covered in these sessions include burnout support and coping skills, pandemic stress and bullying in the workplace. 

This organization works to achieve their goal of supporting others through empowerment. They can be reached out by dialing 1-807-632-4305. Hours of operation: 9 am to 4 pm. Offers the Addictions Education Group, art therapy, social times, multi-cultural workshops and peer support groups. For those who are members, they offer free use of the washer, dryer and showers on site as well as updated job and rental listings.

This service is available to the whole community. It offers general peer support meetings, CBT/DBT skill training workshops as well as paid professional therapy sessions including art and music therapy. They hold meetings Tuesdays at 12 pm. To learn more, email them at lumhps.club@lakeheadu.ca. Here's the Zoom link:  https://lakeheadu.zoom.us/s/98359713253 

This is a story-sharing platform with the goal to connect Canadians to achieve better mental, physical and spiritual health. Aside from community support, they offer resources and programs in the form of support groups for both kids and adults.

This new resource provides free, live counselling for youth at 1-888-668-6810 and for adults at 1-866-585-0445 (EN and FR). Furthermore,  adults can connect with a trained crisis responder for support by texting WELLNESS (EN) or MIEUX (FR) to 741741 while frontline workers can get specific support by texting FRONTLINE (EN) or PREMIERELIGNE (FR) to 741741. Regarding self-improvement and skill building, this service offers the bilingual journey toolkit which provides a quick self-assessment, suggests specific free courses and apps and offers an online community of support and coaching alongside one-on-one counselling.  

This service is a free skill building program available to all Canadians over fifteen years of age. The program helps individuals manage low mood, mild to moderate depression, stress, worry and anxiety. It is offered both online or over the phone with a coach.